FAQs

Click to learn more about shipping.

When will my order ship? Ready-to-ship orders ship from Seattle within 2-4 business days, excluding holidays. 

Once your order ships, please note that shipping times are unpredictable and cannot be guaranteed. I (and the mail carriers doing the hard work of delivery) appreciate your patience!

Where can I buy Yardia products locally if I don't want to deal with shipping? Curated selections of my work are carried in over 200 independent shops in the US and Canada. Use this list to find a store near you.

The tracking says my package has been delivered, but I haven't received it. What should I do? Most often, your package has either been misdelivered to a nearby address, or picked up by another household member/roomate/neighbor in the same complex. You'll want to start by filling out this USPS form so that your local postal carrier can check if they delivered it to the wrong address, and then redeliver. You can also check with your local post office in person. In the rare case your package has been stolen or is otherwise missing within the postal system, you can then file a claim with USPS.

The tracking says my package has been delivered and is being held at my local post office. What should I do? Wait until at least the next mail day before you do anything! This is a situation that has come up a couple times recently, and in both cases, the package was delivered to the recipient's house on the next mail day.

When should I order holiday cards? I generally recommend ordering holiday cards by the first week of November. You can learn more at my blog post of my recommended holiday card ordering timeline, last updated in 2021. 

What are Yardia's US Christmas order deadlines? Shipping delivery times cannot be guaranteed to arrive by Christmas. To be safe, I recommend placing orders at least three weeks prior to any holiday or event like a birthday in order to have the best bet of receiving the shipment on time. 

The holiday ordering deadline for 2024 is Friday, December 13th.

Please expect AT LEAST 3 weeks of shipping time once the order has shipped from Seattle. Sometimes it does take longer to get through the postal system, particularly during times of unpredictable weather or higher shipping loads (i.e. the holiday season).

Does Yardia offer international shipping? Shipping is only available in the US at the present moment, due to challenges with international shipping, including delays and missing packages. 

Do you sell wholesale to retailers? Yes! Yardia cards, art prints, camp mugs, stickers and gift wrap are available for wholesale. Please visit https://yardia.co/wholesale to complete the buyer application and to receive access to the Yardia direct wholesale portal. Or, visit Yardia on Faire.

Where are Yardia products made? Although I keep specific names of manufacturers and sources private, here's a bit of information about my sourcing process.

Stickers and paper goods: Made in US, specifically in Washington, California, Idaho, New Mexico and Michigan.

Camp mugs: Printed in Texas with mug blanks made in China.

Tea towels, sponge cloths and tarot decks: Made in China.

Where can I buy frames for my art prints? Yardia art prints are standard size, so you can purchase ready-made frames anywhere that sells them! This blog post lists some of my favorite inexpensive framing options. 

What art supplies do you use to create your illustrations? I wrote this blog post about my favorite art supplies that I use when designing Yardia products.