Custom and personalized orders
Can I order a custom painting? No, I'm currently unavailable to take on custom paintings or other custom projects.
Can you change the words or image of this card or art print? Due to the nature of watercolor painting and the printing process, products are not possible to be customized unless otherwise noted.
Can I order this print in a different size? No, all art prints are only available in the size listed.
Can I order a card in bulk quantities? Yes, bulk pricing is available for orders of 25+ of a single card design. To learn more, contact me with your specific request, including which card design you're interested in and the quantity needed. For holiday cards, you can purchase bulk sets of 50 here.
What are Yardia's operating hours? Hours are Monday, Tuesday, Wednesday and Friday from 9:00 AM – 4:00 PM Pacific Time. You can typically expect a response to your message or question during these times. Please note that Yardia is a one-woman business, so I appreciate your flexibility and patience when awaiting a response to your message!
What are Yardia's 2019 US Christmas order deadlines? Made-to-order products including glass ornaments, phone cases and ceramic mugs must be ordered by Sunday, December 8th. These products will no longer be available online after this date for the rest of 2019.
Ready-to-ship items including cards, art prints, camp mugs, stickers and wrapping paper must be ordered by Tuesday, December 17th.
While unpredictable weather and higher shipping loads prevent any guarantees of Christmas delivery, ordering by these deadlines will give you the best shot of having your order arrive in time for holiday gift giving. For international orders, please order much further in advance. Christmas delivery cannot be guaranteed due to the unpredictability of customs time frames.
When will my order ship? Ready-to-ship orders ship from Seattle on Mondays, Wednesdays and Fridays (excluding postal holidays). You can generally expect your order to ship out on the following shipping day. For example, if you place an order on Friday, your item will ship on the following Monday.
Made-to-order items generally ship from my printing partner in Phoenix, Arizona within 5-7 business days during the holiday season, and usually within 3-5 business days throughout the rest of the year. Please read the item description to see if it is considered a ready-to-ship or made-to-order product.
The tracking says my package has been delivered, but I haven't received it. What should I do? Most often, your package has either been misdelivered to a nearby address, or picked up by another household member. You'll want to start by filling out this USPS form so that your local postal carrier can check if they delivered it to the wrong address, and then redeliver. In the rare case your package has been stolen or is otherwise missing within the postal system, you can then file a claim with USPS.
Stockists and in-person shopping
Where can I purchase Yardia products in person? Yardia products are carried in over 70 stores in the United States. To find a store near you, visit: https://yardia.co/pages/stockists.
What craft shows will you be at? I participate in several markets and craft fairs in the Pacific Northwest throughout the year. To view upcoming events, visit: https://yardia.co/events/.
Discounts and sales
Do you have sales? While Yardia sales are rare, we occasionally offer coupons or exclusive sales to our mailing list. To be the first to know about upcoming sales and exclusive coupons, sign up for our mailing list.
Can I receive a discount on this/these product/s or get it for free? Yardia does not offer discounts or free products to individuals, including influencers, outside of planned sales and coupons.
Where are Yardia products made? Although I keep specific names of manufacturers and sources private, please read this blog post for more information about where Yardia products are designed, made and printed.
What art supplies do you use to create your illustrations? I wrote this blog post about my favorite art supplies that I use when designing Yardia products.
Terms and Privacy
Where can I read your terms and conditions? You can view our terms of service here.