Shipping Information for COVID-19
Due to disruptions from COVID-19 and recent postal service changes, shipping times can't be guaranteed. I recommend ordering at least three weeks in advance of holidays (i.e. Christmas) or events (i.e. birthdays) to have the best chance of receiving your item on time.
Once your order ships and you receive a tracking number, I recommend checking the boxes on your USPS tracking information page to receive text or email updates. Sometimes this helps to move things along in the system. You can find this at the USPS website on your tracking information page by scrolling down.
Background information about USPS changes:
In addition to the increased volume of packages being shipped due to the pandemic, recent changes at the postal service have caused increased delays in delivery times. Current postmaster general DeJoy’s new policies put forth over the summer of 2020, including getting rid of USPS sorting machines in multiple cities and implementing a controversial new policy that requires postal truck drivers to start their routes on schedule and leave mail behind at processing plants if the sorting process ran late, have been shown to slow down mail, according to this report.
As DeJoy has admitted, this has led to delivery delays as packages and letters get stranded on loading docks. During August, 7% of all first class mail in the United States was delivered late. Luckily, most do arrive within a few days after the quoted delivery date, so always make sure to keep checking that tracking number. From my own experience as a small business owner, the longest I've seen a package be delayed in recent months was by about 4 weeks.
How to help protect the USPS:
The United States Postal Service is a crucial government service for small business owners like me, Americans receiving medicine and essential supplies, rural households that aren't serviced by other shipping companies, and getting mail-in ballots delivered on time.
To help protect the USPS, you can continue to purchase stamps, which allow you to send cards and letters anywhere in the United States! Some of my current favorite forever stamp designs are: Ruth Asawa, Hip Hop and Enjoy the Great Outdoors.
You can also call or send a letter to your elected officials and ask them to please protect the USPS! Here's a handy way to look up the contact information for your local elected officials.
I hope this information is helpful to provide some background information on the current state of delivery times. Thanks for your patience and support of an independent artist as well as of the mail carriers doing the essential work to bring your mail and packages to you!
When will my order ship? Ready-to-ship orders ship from Seattle on Mondays, Wednesdays and Fridays (excluding postal holidays). You can generally expect your order to ship out on the following shipping day. For example, if you place an order on Friday, your item will ship on the following Monday.
Once your order ships, please note that shipping times are unpredictable during the current pandemic and cannot be guaranteed. I (and the mail carriers doing the hard work of delivery) appreciate your patience!
Can I schedule a no-contact pick up instead? If you'd like to pick up your order from my front porch in West Seattle, please send me a message in the notes section at checkout with the day and general time you'd prefer to pick up, and then I'll be in touch about availability and will refund any shipping charges. Please make sure that you include an email I can contact you at, too. Pick up is generally available Mondays through Thursdays, with some exceptions.
The tracking says my package has been delivered, but I haven't received it. What should I do? Most often, your package has either been misdelivered to a nearby address, or picked up by another household member. You'll want to start by filling out this USPS form so that your local postal carrier can check if they delivered it to the wrong address, and then redeliver. In the rare case your package has been stolen or is otherwise missing within the postal system, you can then file a claim with USPS.
The tracking says my package has been delivered and is being held at my local post office. What should I do? Wait until at least the next mail day before you do anything! This is a situation that has come up a couple times recently, and in both cases, the package was delivered to the recipient's house on the next mail day.
What are Yardia's 2020 US Christmas order deadlines? Due to COVID-19 and USPS changes, shipping delivery times cannot be guaranteed to arrive by Christmas. My order deadline to give you the best shot of receiving your package by December 25th will be ordering by December 3rd. I'd recommend expecting AT LEAST 3 weeks of shipping time this year once the order has shipped from Seattle.
While unpredictable weather and higher shipping loads prevent any guarantees of Christmas delivery, ordering by this deadline will give you the best shot of having your order arrive in time for holiday gift giving.
Due to COVID-19 shipping delays across the country, I recommend placing orders at least three weeks prior to any holiday or event like a birthday in order to have the best bet of receiving the shipment on time.
Does Yardia offer international shipping? Shipping may be available to Canada and the UK soon. Please contact me at email@example.com if you have questions about about shipping to your country. Please note that buyers are responsible for any customs, VAT and import taxes that may apply. I'm not responsible for delays due to customs.