Shipping Information
Due to postal delays from shipping volume increases and any potential COVID-19 or weather-related disruptions, shipping times can't be guaranteed.
The Christmas ordering deadline for 2023 is:
- Print-On-Demand Mugs, Baby One Pieces & Totes: December 4th
- All Other Products: December 8th
To be safe, I recommend placing orders at least three weeks prior to any holiday or event like a birthday in order to have the best bet of receiving the shipment on time. Once an order has left my studio, I have no control over the length of time it will take for it to be delivered, or how often the carrier will update tracking information.
Once your order ships and you receive a tracking number, I strongly recommend checking the boxes on your USPS tracking information page to receive text or email updates. Sometimes this helps to move things along in the system. You can find this at the USPS website on your tracking information page by scrolling down.
Thanks for your patience and support of an independent artist as well as of the mail carriers doing the essential work to bring your mail and packages to you!
FAQ's
When will my order ship? Ready-to-ship orders generally ship from Seattle within 3-4 business days (excluding postal holidays). Print-on-demand items (apparel) ship within 5-8 business days from my printing partner in Arizona.
Once your order ships, please note that shipping times are unpredictable and cannot be guaranteed. I (and the mail carriers doing the hard work of delivery) appreciate your patience!
Can I schedule a local pick up instead? If you'd like to pick up your order from my front porch in West Seattle, please write a note in the gift message section at checkout with the day and general time you'd prefer to pick up, and then I'll be in touch about availability. Please make sure that you include an email I can contact you at, too. Pick up is generally available Mondays through Thursdays, with some exceptions.
Where can I buy Yardia products locally if I don't want to deal with shipping? Curated selections of my work are carried in over 100 independent shops in the US and Canada. Use this list to find a store near you.
The tracking says my package has been delivered, but I haven't received it. What should I do? Most often, your package has either been misdelivered to a nearby address, or picked up by another household member. You'll want to start by filling out this USPS form so that your local postal carrier can check if they delivered it to the wrong address, and then redeliver. In the rare case your package has been stolen or is otherwise missing within the postal system, you can then file a claim with USPS.
The tracking says my package has been delivered and is being held at my local post office. What should I do? Wait until at least the next mail day before you do anything! This is a situation that has come up a couple times recently, and in both cases, the package was delivered to the recipient's house on the next mail day.
When should I order holiday cards? I generally recommend ordering holiday cards by the first week of November. You can learn more at this blog post of my recommended holiday card ordering timeline, last updated in 2021.
What are Yardia's US Christmas order deadlines? Holiday deadlines for 2023 are:
- Print-On-Demand Camp Mugs, Baby One Pieces & Totes: December 4th
- All Other Products: December 8th
Please note that made-to-order items (apparel, mugs and totes) require 5-7+ business days of production time BEFORE shipping. Shipping delivery times cannot be guaranteed to arrive by Christmas.
Please expect AT LEAST 3 weeks of shipping time once the order has shipped from Seattle; sometimes it does take longer to get through the postal system, particularly during times of unpredictable weather or higher shipping loads.
Does Yardia offer international shipping? Shipping is only available in the US due to recent challenges with international shipping, including delays and missing packages.