Shipping Information
Shipping times cannot be guaranteed.
FAQ's
When will my order ship? Ready-to-ship orders generally ship from Seattle within 3-4 business days (excluding postal holidays). Once your order ships, please note that shipping times are unpredictable and cannot be guaranteed. I appreciate your patience!
If you select USPS, once your order ships and you receive a tracking number, I strongly recommend checking the boxes on your USPS tracking information page to receive text or email updates. Sometimes this helps to move things along in the system. You can find this at the USPS website on your tracking information page by scrolling down.
Can I schedule a local pick up instead? Unfortunately, no. I now ship from a Seattle-based warehouse and can no longer offer porch pick up.
Where can I buy Yardia products locally if I don't want to deal with shipping? Curated selections of my work are carried in over 200 independent shops in the US and Canada. Use this list to find a store near you.
The tracking says my package has been delivered, but I haven't received it. What should I do? Most often, your package has either been misdelivered to a nearby address, or picked up by another household member. You'll want to start by filling out this USPS form so that your local postal carrier can check if they delivered it to the wrong address, and then redeliver. In the rare case your package has been stolen or is otherwise missing within the postal system, you can then file a claim with USPS.
The tracking says my package has been delivered and is being held at my local post office. What should I do? Wait until at least the next mail day before you do anything! This is a situation that has come up a couple times recently, and in both cases, the package was delivered to the recipient's house on the next mail day.
When should I order holiday cards? I generally recommend ordering holiday cards by the first week of November.
What are Yardia's US Christmas order deadlines? The holiday order-by deadline is December 12th. Please note that due to the winter holiday season's unpredictable weather and higher shipping loads, delivery times cannot be guaranteed to arrive by Christmas.
To be extra cautious, I generally recommend to expect AT LEAST 3 weeks of shipping time once the order has shipped from Seattle; sometimes it does take longer to get through the postal system, particularly during times of unpredictable weather or higher shipping loads.
Does Yardia offer international shipping? Shipping is only available in the US due to recent challenges with international shipping, including tariffs, delays and missing packages.